Access Advisory Committee to the MBTA

Membership Meeting, 1:00 PM to 3:00 PM

Conference Rooms 2 and 3, 10 Park Plaza, Boston


Wednesday, February 28, 2018  


Please note: AACT meetings are public and open to all. They are conducted in compliance with the Commonwealth of Massachusetts Open Meeting Law, M.G.L. c.30A, §§ 18-25 (effective July 1, 2010).


This information is subject to change.


1:00 PM   Call to Order


Introductions and Review of Agenda


Chairman’s Report


Approval of Meeting Minutes

January 24, 2018 and December 20, 2017


1:15 PM   Kathryn Quigley, Technical Project Manager, SWA

“Development of the Design Guide to Access”


1:35 PM   MBTA Reports

Mike Hulak, Manager, Paratransit Contract

Operations, Office for Transportation Access



Dana Nye, Community Outreach Coordinator  

MBTA Transit Police Officer


Department of System-Wide Accessibility

Rob Sampson, Manager


2:00 PM   BREAK

2:10 PM   MBTA Vendor Reports

                                       •       Global Contact Services

Ray Croteau, General Manager


                                       •       Greater Lynn Senior Services

Steve Epps, Director of Transportation

                                       •       National Express Transportation

Victor Herrera, General Manager

                                       •       Veterans Transportation

Kevin MacDonald, Project Manager

                                       •       Keolis Commuter Services

Elizabeth Hickey, Manager, Diversity, Inclusion, & Title Vl


2:55 PM   Old Business


         New Business




3:00 PM    Meeting Adjourn


The next meeting to follow will be March 28, 2018.

Text Box: The AACT meeting locations are accessible to people with disabilities and via public transportation. 

Upon request every effort will be made to provide accommodations such as assistive listening devices, materials in accessible formats, and in languages other than English, and interpreters in American Sign Language and other languages.

The MBTA has advised AACT that Interpreter Services will be canceled the Friday before each Wednesday monthly meeting unless otherwise notified. To ensure that interpreter services are scheduled, please contact the AACT Coordinator, Janie Guion, by close of business on the Friday prior to the Wednesday meeting at or leave a voice message at 857-702-3658.

The Boston Region Metropolitan Planning Organization (MPO) complies with Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), and other federal and state non-discrimination statutes and regulations in all programs and activities. The MPO does not discriminate on the basis of race, color, national origin, English proficiency, income, religious creed, ancestry, disability, age, gender, sexual orientation, gender identity or expression, or military service. Any person who believes herself/himself or any specific class of persons to have been subjected to discrimination prohibited by Title VI, ADA, or other non-discrimination statute may, herself/himself or via a representative, file a written complaint with the MPO. A complaint must be filed no later than 180 calendar days after the date on which the person believes the discrimination occurred. A complaint form and additional information can be obtained by contacting the MPO at 857.702.3700 (voice), 617.570.9193 (TTY), 617.570.9192 (fax).