Memorandum for the Record

Boston Region Metropolitan Planning Organization

Transit Working Group (TWG) Coffee Chat on Regional Rail Local Transit Station Access Summary


November 5, 2021, Meeting

10:00 AM–11:00 AM, Zoom Video Conferencing Platform

Rail–Bus Integration: Station Improvements—Alistair Sawers, Director for Rail Transformation, Massachusetts Bay Transportation Authority (MBTA)

Alistair Sawers stated that this presentation is a follow-up to his March 19, 2021, presentation to the TWG. Topics discussed during the March 19 presentation included potential improvements to Commuter Rail stations which would better facilitate transfers. This includes improvements to the stations themselves and improvements to locations in the immediate vicinity of stations.

Physical improvements to facilitate transfers include drop-off or bus layover areas at stations, as well as road access to rail stations, the latter of which would require municipal partnerships. Additional improvements within the station area could include improved signage and schedule displays. Informational integration between modes could further facilitate transfers. This concept is based on the MBTA’s attempts to make the system more approachable for first-time users, as regional rail will include an increased number of casual riders who are not familiar with the normal operations of the Commuter Rail and other MBTA services.

He stated that he is soliciting ideas for practical ideas for improving bus and rail connections, as well as assistance in identifying key issues identified by stakeholders.




Susan Barrett


Jeff Bennett

128 Business Council

Franny Osman

Lowell Regional Transit Authority Board

Alistair Sawyers

Massachusetts Bay Transportation Authority (MBTA)

Judy Shanley

Easterseals/National Center for Mobility Management

Caroline Vanasse


Felicia Webb

Cape Ann Transportation Authority


MPO Staff/Central Transportation Planning Staff

Matt Archer

Jonathan Belcher

Paul Christner

Jonathan Church

Sandy Johnston



The Boston Region Metropolitan Planning Organization (MPO) operates its programs, services, and activities in compliance with federal nondiscrimination laws including Title VI of the Civil Rights Act of 1964 (Title VI), the Civil Rights Restoration Act of 1987, and related statutes and regulations. Title VI prohibits discrimination in federally assisted programs and requires that no person in the United States of America shall, on the grounds of race, color, or national origin (including limited English proficiency), be excluded from participation in, denied the benefits of, or be otherwise subjected to discrimination under any program or activity that receives federal assistance. Related federal nondiscrimination laws administered by the Federal Highway Administration, Federal Transit Administration, or both, prohibit discrimination on the basis of age, sex, and disability. The Boston Region MPO considers these protected populations in its Title VI Programs, consistent with federal interpretation and administration. In addition, the Boston Region MPO provides meaningful access to its programs, services, and activities to individuals with limited English proficiency, in compliance with U.S. Department of Transportation policy and guidance on federal Executive Order 13166.

The Boston Region MPO also complies with the Massachusetts Public Accommodation Law, M.G.L. c 272 sections 92a, 98, 98a, which prohibits making any distinction, discrimination, or restriction in admission to, or treatment in a place of public accommodation based on race, color, religious creed, national origin, sex, sexual orientation, disability, or ancestry. Likewise, the Boston Region MPO complies with the Governor's Executive Order 526, section 4, which requires that all programs, activities, and services provided, performed, licensed, chartered, funded, regulated, or contracted for by the state shall be conducted without unlawful discrimination based on race, color, age, gender, ethnicity, sexual orientation, gender identity or expression, religion, creed, ancestry, national origin, disability, veteran's status (including Vietnam-era veterans), or background.

A complaint form and additional information can be obtained by contacting the MPO or at To request this information in a different language or in an accessible format, please contact

Title VI Specialist
Boston Region MPO
10 Park Plaza, Suite 2150
Boston, MA 02116

By Telephone:
857.702.3702 (voice)

For people with hearing or speaking difficulties, connect through the state MassRelay service:

·         Relay Using TTY or Hearing Carry-over: 800.439.2370

·         Relay Using Voice Carry-over: 866.887.6619

·         Relay Using Text to Speech: 866.645.9870

For more information, including numbers for Spanish speakers, visit