MPO Meeting Minutes

Memorandum for the Record

Boston Region Metropolitan Planning Organization Meeting

March 30, 2023, Meeting

10:00 AM–12:55 PM, Zoom Video Conferencing Platform

David Mohler, Chair, representing Gina Fiandaca, Secretary of Transportation and Chief Executive Officer of the Massachusetts Department of Transportation (MassDOT)

Decisions

The Boston Region Metropolitan Planning Organization (MPO) agreed to the following:

Meeting Agenda

1.    Introductions

See attendance on page 12.

2.    Chair’s Report—David Mohler, MassDOT

There was none.

3.    Executive Director’s Report—Tegin Teich, Executive Director, Central Transportation Planning Staff (CTPS)

T. Teich stated that there are five open positions at CTPS: Data Scientist—Model Developer, Manager of MPO Activities, Manager of Policy and Planning, Manager of Multimodal Planning and Design, and Program Manager of the Long-Range Transportation Plan (LRTP).

T. Teich stated that Margaret Atkinson has left CTPS after three years with the agency.

T. Teich stated that Cherry Liu will be joining CTPS with the Data Analytics and Applications group as the new Principal Analyst/Travel Demand Modeler.

T. Teich stated that in the month of April, the board will be asked to finalize the funding allocations for the investment programs in the LRTP, Destination 2050. The board will also be asked to select projects from the Universe of Projects for inclusion in Destination 2050.

The MPO’s study, “Unlocking the Blue Hills: Addressing Equity and Access in the Blue Hills Reservation,” was featured in the Dorchester Reporter newspaper and on WBUR’s daily podcast, The Common.

The Destination 2050 Investment Prioritization public survey is now open. Members are asked to share the survey with their networks.

4.    Public Comments  

Bill Renault, Town of Wakefield, spoke in support of adopting a scenario that includes the “Envision Wakefield” Complete Streets project. B. Renault discussed benefits of the project, community support, and status of design.

Miguel Perez-Luna, City of Cambridge, spoke in support of adopting a scenario that includes the introduction of electric bikes into the Bluebikes system in Boston and Cambridge. M. Perez-Luna discussed the benefits of electric bikes for bikeshare systems and noted the project's support from all metro Bluebikes municipalities.

5.    Committee Chairs’ Reports

Derek Krevat, MassDOT Office of Transportation Planning (OTP), stated that there will be a meeting of the UPWP Committee immediately following this meeting to discuss the Universe of Studies for the FFY 2024 UPWP.

Jay Monty, City of Everett, stated that the Congestion Management Process Committee met on March 23, 2023, to discuss the Learning from Roadway Pricing Experiences study and selected five case studies to do further research on.

6.    Regional Transportation Advisory Council Report—Lenard Diggins, Chair, Regional Transportation Advisory Council

L. Diggins stated that the Regional Transportation Advisory Council (Advisory Council) met on March 22, 2023, for a special meeting to discuss the initial TIP Programming Scenarios.

7.     Action Item: Approval of March 2, 2023, MPO Meeting Minutes

Documents posted to the MPO meeting calendar

1.    March 2, 2023, MPO Meeting Minutes (pdf)

2.    March 2, 2023, MPO Meeting Minutes (html)

Vote

A motion to approve the minutes of the meeting of March 2, 2023, was made by the Metropolitan Area Planning Council (MAPC) (Eric Bourassa) and seconded by the MBTA Advisory Board (Brian Kane). The motion carried through a roll call vote.

8.    Work Scope, Bluebikes Fare Equity Analysis—Emily Domanico, CTPS

Documents posted to the MPO meeting calendar

3.    Work Scope, Bluebikes Fare Equity Analysis (pdf)

4.    Work Scope, Bluebikes Fare Equity Analysis (html)

E. Domanico stated that the objective of the Bluebikes Fare Equity Analysis is to develop a methodology to analyze equity impacts of fare changes to the Bluebikes bikeshare system. The analysis will report results using clear, useful metrics for determining whether changes to the fare structure are equitable. The project is expected to last 12 months and cost $96,310 with the Cities of Boston, Cambridge, and Somerville funding the work.

The work scope consists of eight tasks. In Tasks One and Two, CTPS will identify demographic data and develop a methodology to determine ridership demographic estimates from census information and distributed virtual and in-person demographic surveys. In Task Three, CTPS will analyze the impacts of fare elasticity on bikeshare ridership. In Task Four, the equity impacts will be modeled to analyze the impacts of adding e-bikes to the Bluebike system. In Task Five, fare-change scenarios will be modeled and analyzed. In Tasks Six, Seven, and Eight, CTPS will develop an interactive report to demonstrate the equity impacts of fare changes and provide support for the municipal clients through the end of the 12-month contract.

Vote

A motion to approve the work program for the Bluebikes Fare Equity Analysis, was made by the MAPC (E. Bourassa) and seconded by the Advisory Council (L. Diggins). The motion carried through a roll call vote.

9.     FFY 2023 UPWP Amendment One—Srilekha Murthy, MPO Staff

Documents posted to the MPO meeting calendar

5.    FFY 2023 UPWP Redline (pdf)

6.    Updated FFY 2023 UPWP (pdf)

7.    Updated FFY 2023 UPWP (html)

8.    FFY 2023 UPWP Appendix A Redline (pdf)

9.    Updated FFY 2023 UPWP Appendix A (pdf)

10. Updated FFY 2023 UPWP Appendices (html)

S. Murthy stated that Amendment One to the FFY 2023 UPWP proposes the inclusion of an MBTA project, funded by the Federal Transit Administration’s Pilot Program for Transit-Oriented Development Planning. The project will focus on leveraging concentrated development areas along the Red Line through District Improvement Funding to provide suitable revenue for capital improvements in these areas.

At its March 16, 2023, meeting, the UPWP Committee voted to waive the 21-day public comment period associated with this amendment because the MBTA project is entirely grant-funded and does not change the FFY 2023 UPWP budget. Staff requested that the board vote to waive the 21-day public comment period and vote to endorse Amendment One.

Discussion

Matthew Moran, City of Boston (Boston Transportation Department), requested a postponement to give the City of Boston time to determine impacts on right-of-way and other effects on the city.

B. Kane suggested releasing the amendment for a 21-day public comment period to allow time for the MBTA and the City of Boston to coordinate.

Sean Rourke, MPO Staff, stated that public comment periods begin the Friday after an MPO meeting, so the 21-day public comment period would not be complete before the April 20 meeting targeted for approval. S. Rourke suggested a 14-day public comment period to allow staff and the board time to review public comments ahead of the April 20, 2023, meeting.

Vote

A motion to release the FFY 2023 UPWP Amendment One for a 14-day public comment period was made by the MBTA Advisory Board (B. Kane) and seconded by the MACP (E. Bourassa). The motion carried through a roll call vote.

10. FFYs 202428 TIP Final Project Programming Scenario—Ethan Lapointe, MPO Staff

Documents posted to the MPO meeting calendar

11. FFYs 2024–28 TIP Final Programming Scenarios (pdf)

12. FFYs 2024–28 TIP Final Programming Scenarios (html)

13. MBTA Projects for Consideration (pdf)

14. MassDOT Projects for Consideration (pdf)

15. Public Comment Letter for Bluebikes e-bikes (pdf)

E. Lapointe reviewed the preliminary funding scenarios that were presented at the March 16, 2023, MPO meeting that act as a foundation for the two additional scenarios being presented at this meeting:

Scenario 4: Fiscal Sustainability funds 17 new projects and holds funding in reserve for contingency and the potential for schedule acceleration. New, proposed projects to be funded under Scenario 4 are as follows:

·       New Programmed Community Connections Projects

o   MetroWest Regional Transit Authority (MWRTA)—CatchConnect MicroTransit Shuttle Expansion Phase 2

o   Lynn—Broad Street Corridor Transit Signal Priority

o   Medford—Bluebikes Expansion

o   Medford—Bicycle Parking Tier 1

o   Canton—Canton Center Bicycle Racks

o   Canton—Canton Public Schools Bike Program

·       FFY 2024

o   MBTA Projects

§  Deprogram Forest Hills in FFY 2024 due to insufficient funding

§  Jackson Square Station Accessibility

·       $8 million in FFY 2024 and $13 million in FFY 2025

§  Rail Transformation—Early Action Items at Wilbur Interlocking and Reading Station for $11.2 million in FFY 2024

§  Columbus Avenue Bus Lane Phase 2 for $9.4 million in FFY 2024

o   Community Connections

§  MWRTA MicroTransit Expansion Phase 2

§  Acton Parking Management System for $15,000

·       FFY 2025

o   BikeShare State of Good Repair (FFYs 2025–28)

§  $2.5 million in FFY 2025, $1 million in each subsequent year

o   Project Design Support Pilot

o   Jackson Square Station Accessibility Improvements

o   Transit Modernization Set-Aside Reduction to $3.5 million

·       FFY 2026

o   Project #612989 – Boston—Bridge Preservation, B-16-066 (38D), Cambridge Street over MBTA

·       FFY 2027

o   Project #613088 – Malden—Spot Pond Brook Greenway

o   Rebalance of Advance Construction for Project #607981 – Somerville—McGrath Boulevard Construction

§  Adds $15 million to FFY 2027 and reduces by $10 million in FFY 2029 and $5 million in FFY 2030

·       FFY 2028

o   Project #610691 – Natick—Cochituate Rail Trail Extension (MBTA Station to Mechanic Street) Natick Center Connection

o   Project #613145 – Wakefield— “Envision Wakefield” Comprehensive Downtown Transportation Improvement Project

o   Project #608158 – Westwood/Norwood—Reconstruction of Canton Street (East Street Rotary to University Drive)

Scenario 5: Performance funds 22 new projects and more aggressively funds projects in FFYs 2024, 2025 and 2027. New, proposed projects in Scenario 5 are as follows:

·       New Programmed Community Connections Projects

o   MWRTA—CatchConnect MicroTransit Shuttle Expansion Phase 2

o   Lynn—Broad Street Corridor Transit Signal Priority

o   Medford—Bluebikes Expansion

o   Medford—Bicycle Parking Tier 1

o   Canton—Canton Center Bicycle Racks

o   Canton—Canton Public Schools Bike Program

·       FFY 2024

o   MBTA Projects

§  Deprogram Forest Hills in FFY 2024 due to insufficient funding

§  Jackson Square Station Accessibility for $21 million

·       $11 million programmed in FFY 2024 and $10 million in FFY 2025

§  Rail Transformation—Early Action Items at Wilbur Interlocking and Reading Station for $11.2 million

§  Columbus Avenue Bus Lane Phase 2 for $9.4 million

o   Community Connections

§  MWRTA MicroTransit Expansion Phase 2

§  Acton Parking Management System for $15,000

§  Electric Bike Procurement for the City of Boston and the City of Cambridge for $1.02 million and $352,575 respectively

·       FFY 2025

o   BikeShare State of Good Repair (FFYs 2025–28)

§  $1 million per fiscal year from FFY 2025 to 2026, and $2 million per fiscal year from FFY 2027 to 2028.

o   Project Design Support Pilot

o   Project #609532 – Chelsea—Targeted Safety Improvements and Related Work on Broadway, from Williams Street to City Hall Avenue

·       FFY 2026

o   Project #612989 – Boston—Bridge Preservation, B-16-066 (38D), Cambridge Street over MBTA

·       FFY 2027

o   Project #613088 – Malden—Spot Pond Brook Greenway

o   Everett—Targeted Multimodal and Safety Improvements on Route 16

o   Boston—Bridge Replacement B-16-365-Storrow Drive over Bowker Ramps

§  $15 million MPO contribution in FFY 2027 only

o   Rebalance of Advance Construction for Project #607981 – Somerville—McGrath Boulevard Construction

§  Adds $15 million to FFY 2027, reduces by $10 million in FFY 2029 and $5 million in FFY 2030

·       FFY 2028

o   Project #610691 – Natick—Cochituate Rail Trail Extension (MBTA Station to Mechanic Street) Natick Center Connection

o   Project #613145 – Wakefield— “Envision Wakefield” Comprehensive Downtown Transportation Improvement Project

o   Project #608158 – Westwood/Norwood—Reconstruction of Canton Street (East Street Rotary to University Drive)

Staff requested that the board vote to approve one scenario for inclusion in the Draft FFYs 2024–28 TIP. Next steps include a vote to release the draft TIP for public review on April 20, 2023, and an expected vote to endorse the final TIP on June 1, 2023.

Discussion

L. Diggins inquired about the cost increases for the Independence Greenway project. E. Lapointe stated that the increases are due to the addition of multimodal design elements to the project as well as inflationary pressure.

L. Diggins spoke in support of Scenario 4: Fiscal Sustainability due to the current trends of inflation. J. Monty stated that inflation should not be a major concern for projects in the near years of the TIP, due to their design status. B. Kane spoke in support of Scenario 4.

J. Monty spoke in support of Scenario 5: Performance and noted the importance that the Targeted Multimodal and Safety Improvements on Route 16 has in Everett. J. Monty expressed support for the inclusion of Boston and Cambridge’s e-bike procurement request.

E. Bourassa spoke in support of Scenario 5 and stated his concern about finding projects to fill funding gaps in the near term. He suggested that funding a larger number of projects in the TIP helps to bring them through the highway design process and build a strong pipeline of projects.

Rob King, Town of Brookline, asked about Brookline’s Rehabilitation of Washington Street, noting that Scenario 4 has a budget of $28 million while Scenario 5 has a budget of $26 million. E. Lapointe responded that MassDOT’s project information system indicates a lower project budget, which is reflected in Scenario 5. Scenario 4 retains the current, higher budget estimate because the project was not yet at the 25 percent design stage and may require additional funding contingency as its 2027 start year approaches.

M. Moran spoke in support of Scenario 4 and advocated for the Jackson Square Station Accessibility project and the Columbus Avenue Bus Lane Phase 2 project. M. Moran stated that the projects will support regional transit improvements.

Jim Fitzgerald, City of Boston (Boston Planning and Development Agency), spoke in support of the Rutherford Avenue Redesign and commented on the project’s readiness to be funded in FFY 2027.

Dennis Giombetti, City of Framingham, asked if design money is allocated in any of the TIP years as a strategy to increase the project pipeline. E. Lapointe stated that Scenarios 4 and 5 include the $1.5 million Project Design Support Pilot in FFY 2025. D. Giombetti advocated for $2.5 million in additional funding to be allocated to the design pilot.

Kenneth Miller, Federal Highway Administration, advocated for allocating substantially more funding for multimodal design in the UPWP budget as a strategy to help increase the project pipeline.

Gene Manning, Town of Canton, spoke in support of Canton’s projects within the Community Connections program.

J. Monty spoke in support of the safety improvements in Everett on Route 16 (Project # 613121), the electric bike acquisition in Boston and Cambridge, and the proposed safety project in Medford (#611974). E. Lapointe noted that Project #611974 in Medford costs $7.9 million, which would leave approximately $2 million in FFY 2026 as a contingency.

J. Fitzgerald suggested that the initial year of funding for the Rutherford Avenue project could be reduced to allow for the initial phase of construction to begin.

Vote to amend Scenario 4: Fiscal Sustainability to include the Boston Electric Bluebikes Adoption and Cambridge Electric Bluebikes Adoption in FFY 2024

A motion to amend Scenario 4 to include Boston and Cambridge’s Electric Bluebikes Adoption in FFY 2024 was made by the City of Boston (J. Fitzgerald) and seconded by the MAPC (E. Bourassa). The motion carried through a roll call vote.

Vote to amend Scenario 4: Fiscal Sustainability to include Project #613121 – Everett—Targeted Multi-Modal and Safety Improvements on Route 16

A motion to amend Scenario 4: Fiscal Sustainability to include Project #613121 – Everett—Targeted Multi-Modal and Safety Improvements on Route 16 was made by the City of Everett (J. Monty) and seconded by the City of Somerville (Tom Bent). The motion carried through a roll call vote.

Vote to amend Scenarios 4 and 5 to include an additional $2.5 million for the Project Design Support Pilot in FFY 2025

A motion to amend Scenarios 4 and 5 to include an additional $2.5 million in FFY 2025 for the Project Design Support Pilot to bring the total cost to $4 million was made by the MetroWest Regional Collaborative (Dennis Giombetti) and seconded by the Advisory Council (L. Diggins). The motion carried through a roll call vote.

Discussion

John Bechard, MassDOT, spoke about the readiness of the Rutherford Avenue project. J. Bechard stated that MassDOT is working with the City of Boston to accelerate project reviews and, with continued partnership, FFY 2027 is a possible year to begin construction.

E. Bourassa expressed support for Scenario 5 and raised concern about the unprogrammed funds in FFYs 2024 and 2025 in Scenario 4.

J. Monty requested additional information about the funding of the Everett—Targeted Multi-Modal and Safety Improvements project. J. Bechard stated that the project was proposed to be funded with statewide federal funds in FFY 2027, but MassDOT recommended a delay until FFY 2028 due to project readiness.

Vote to adopt Scenario 5: Performance as the base scenario

A motion to use Scenario 5: Performance as the base scenario for further discussion was made by the Advisory Council (L. Diggins) and seconded by the MAPC (E. Bourassa). The motion carried through a roll call vote.

Motion

A motion to amend Scenario 5 to fund the Rutherford Avenue project in FFY 2027 for $8.6 million was made by the City of Boston (J. Fitzgerald) and seconded by the MAPC (E. Bourassa).

Discussion

B. Kane advocated for members to retain funding as a contingency due to the trend of project costs increasing.

M. Moran spoke in support of funding the Rutherford Avenue project and its importance to the region.

R. King advocated for funding the Washington Street Rehabilitation project in Brookline for $28 million, as in Scenario 4. J. Bechard responded that the project’s 25 percent design plans have not yet gone through MassDOT’s Project Review Committee, meaning that the budget is not finalized.

D. Krevat stated that there are multiple Advance Construction projects in the outer years of the TIP, allowing for additional flexibility across multiple years.

Derek Shooster, MassDOT, discussed the price discrepancy for Brookline’s Washington Street Rehabilitation project in the proposed scenarios, explaining the inflationary portion of the projected budget.

Rich Benevento, Tighe & Bond, spoke about the design status of the Washington Street Rehabilitation in Brookline.

Vote to amend Scenario 5 to fund the Rutherford Avenue project for $8.6 million in FFY 2027 and Brookline’s Washington Street Rehabilitation for an additional $3 million in FFY 2027

A motion to amend the prior motion such that Scenario 5 is amended to fund the Rutherford Avenue project in FFY 2027 for $8.6 million and the Washington Street Rehabilitation project in Brookline in FFY 2027 for an additional $3 million was made by the Town of Brookline (R. King) and seconded by the City of Boston (M. Moran). The motion failed through a roll call vote.

Vote to fund $8.6 million in FFY 2027 for the Rutherford Avenue project

A motion to fund $8.6 million in FFY 2027 for the Rutherford Avenue project was made by the City of Boston (J. Fitzgerald) and seconded by the MAPC (E. Bourassa). The motion carried through a roll call vote.

Vote to adopt Scenario 5: Performance as amended for the Draft FFYs 202428 TIP

A motion to adopt Scenario 5: Performance as amended for the Draft FFYs 2024–28 TIP was made by the MBTA Advisory Board (B. Kane) and seconded by the Advisory Council (L. Diggins). The motion carried through a roll call vote.

11.Members’ Items

There were none.

12. Adjourn

A motion to adjourn was made by the MBTA Advisory Board (B. Kane) and seconded by the Regional Transportation Advisory Council (L. Diggins). The motion carried.


 

Attendance

Members

Representatives

and Alternates

At-Large City (City of Everett)

Jay Monty

Eric Molinari

At-Large City (City of Newton)

David Koses

At-Large Town (Town of Arlington)

Claire Ricker

At-Large Town (Town of Brookline)

Rob King

City of Boston (Boston Planning & Development Agency)

Jim Fitzgerald

City of Boston (Boston Transportation Department)

Matthew Moran

Federal Highway Administration

Kenneth Miller

Federal Transit Administration

 

Inner Core Committee (City of Somerville)

Tom Bent

Brad Rawson

Massachusetts Department of Transportation

David Mohler

John Bechard

MassDOT Highway Division

John Romano

Massachusetts Bay Transportation Authority (MBTA)

Ali Kleyman

Jillian Linnell

Massachusetts Port Authority

Sarah Lee

MBTA Advisory Board

Brian Kane

Amira Patterson

Metropolitan Area Planning Council

Eric Bourassa

MetroWest Regional Collaborative (City of Framingham)

Dennis Giombetti

Minuteman Advisory Group on Interlocal Coordination (Town of Acton)

Austin Cyganiewicz

North Shore Task Force (City of Beverly)

Darlene Wynne

North Suburban Planning Council (Town of Burlington)

Regional Transportation Advisory Council

Lenard Diggins

South Shore Coalition (Town of Hull)

Chris DiIorio

South West Advisory Planning Committee (Town of Medway)

 

Three Rivers Interlocal Council (Town of Norwood/Neponset Valley Chamber of Commerce)

Tom O’Rourke

Steve Olanoff

 

 

Other Attendees

Affiliation

Maha Aslam

   

Rich Benevento

Tighe & Bond

Joseph Blankenship

City of Boston (BPDA)

Sarah Bradbury

MassDOT District 3  

Miranda Briseño

MassDOT Office of Transportation Planning (OTP)

Tina Cassidy

Town of Woburn   

Phillip Cherry

MBTA Transit Priority 

Paul Cobuzzi

   

Mike Dennehy

Volta Charging

Jackie DeWolfe

MassDOT

Kim Foltz

City of Boston (BTD)

Joy Glynn

MetroWest Regional Transit Authority (MWRTA)

Bernard Greene

   

Casey Hagerty

Town of Woburn   

Alex Hallowell

MBTA

Michelle Ho

MassDOT OTP

Marah Holland

MAPC 

Jackie LaFlam

Cape Ann Transportation Authority

Juan Huicochea Mason

 

Josh Klingenstein

MBTA   

Raissah Kouame

MassDOT

Derek Krevat

MassDOT OTP   

Owen MacDonald

Town of Weymouth 

Gene Manning

Town of Canton

Jordan Martin

Circuit  

William Paulitz

   

Miguel Perez-Luna

City of Cambridge

Jeanette Rebecchi

Town of Bedford Department of Public Works

Bill Renault

Town of Wakefield

Jon Rockwell

TEC, Inc.

Cara S

   

Michelle Scott

MassDOT OTP

Derek Shooster

MassDOT

Tyler Terrasi

MWRTA

Michael Trepanier

MassDOT   

Andrew Wang

MassDOT   

 

MPO Staff/Central Transportation Planning Staff

Tegin Teich, Executive Director

Silva Ayvazyan

Logan Casey

Paul Christner

Annette Demchur

Emily Domanico

Hiral Gandhi

Betsy Harvey

Stella Jordan

Heyne Kim

Ethan Lapointe

Erin Maguire

Martin Milkovits

Rebecca Morgan

Srilekha Murthy

Gina Perille

Bradley Putnam

Sean Rourke

Judy Taylor

Sam Taylor

 


 

The Boston Region Metropolitan Planning Organization (MPO) operates its programs, services, and activities in compliance with federal nondiscrimination laws including Title VI of the Civil Rights Act of 1964 (Title VI), the Civil Rights Restoration Act of 1987, and related statutes and regulations. Title VI prohibits discrimination in federally assisted programs and requires that no person in the United States of America shall, on the grounds of race, color, or national origin (including limited English proficiency), be excluded from participation in, denied the benefits of, or be otherwise subjected to discrimination under any program or activity that receives federal assistance. Related federal nondiscrimination laws administered by the Federal Highway Administration, Federal Transit Administration, or both, prohibit discrimination on the basis of age, sex, and disability. The Boston Region MPO considers these protected populations in its Title VI Programs, consistent with federal interpretation and administration. In addition, the Boston Region MPO provides meaningful access to its programs, services, and activities to individuals with limited English proficiency, in compliance with U.S. Department of Transportation policy and guidance on federal Executive Order 13166.

The Boston Region MPO also complies with the Massachusetts Public Accommodation Law, M.G.L. c 272 sections 92a, 98, 98a, which prohibits making any distinction, discrimination, or restriction in admission to, or treatment in a place of public accommodation based on race, color, religious creed, national origin, sex, sexual orientation, disability, or ancestry. Likewise, the Boston Region MPO complies with the Governor's Executive Order 526, section 4, which requires that all programs, activities, and services provided, performed, licensed, chartered, funded, regulated, or contracted for by the state shall be conducted without unlawful discrimination based on race, color, age, gender, ethnicity, sexual orientation, gender identity or expression, religion, creed, ancestry, national origin, disability, veteran's status (including Vietnam-era veterans), or background.

A complaint form and additional information can be obtained by contacting the MPO or at http://www.bostonmpo.org/mpo_non_discrimination. To request this information in a different language or in an accessible format, please contact

Title VI Specialist
Boston Region MPO
10 Park Plaza, Suite 2150
Boston, MA 02116
civilrights@ctps.org

By Telephone:
857.702.3700 (voice)

For people with hearing or speaking difficulties, connect through the state MassRelay service:

·       Relay Using TTY or Hearing Carry-over: 800.439.2370

·       Relay Using Voice Carry-over: 866.887.6619

·       Relay Using Text to Speech: 866.645.9870

For more information, including numbers for Spanish speakers, visit https://www.mass.gov/massrelay.